Live Superhuman Equipment Return Policy

At Live Superhuman, we act solely as a reseller of equipment to consumers. Our goal is to ensure your satisfaction with every purchase. Please review our return policy below:

Defective Products or Repairs
If the equipment you purchased from us is defective or requires repair, we will facilitate communication between you and the manufacturer. All warranty claims, repairs, or replacement requests will be handled directly through the manufacturer according to their policies and procedures. We are committed to assisting you in initiating and supporting this process as needed.

Returns
If you need to return a product for any reason, please contact us first. We will work with the equipment manufacturer to determine the appropriate solution. Please note that all returns are subject to the manufacturer’s return policy, including any applicable restocking fees and return shipping costs.

Important Notes:

• Products must be returned in accordance with the manufacturer’s return guidelines.

• Refunds, exchanges, or repairs are subject to approval by the manufacturer.

• Live Superhuman does not directly accept product returns or issue refunds; we act as a liaison to ensure the manufacturer addresses your concerns.

For assistance with any product issue, please reach out to our support team with your order details. We are here to help you through every step of the process.